Appco Australia continues its focus on staff development in 2018
Updated: Dec 10, 2018
Recently, Appco Australia launched a range of introductory workshops for its employees, each focusing on a topic that’s central to everyone’s role. The aim is to increase people’s knowledge of the business, enhance their skills, and support professional and personal development.
This week, staff attended the last round of workshops for 2017, which have covered leadership, emotional intelligence, coaching and development, presentation skills, effective communication, and task and time management.
Greig Ward, Appco Australia’s National Learning and Development Manager, facilitated the workshops and said: “We plan to continue delivering workplace learning in 2018 and will offer staff the opportunity to complete advanced-level training.
“Both the introductory and advanced level workshops are an opportunity to ensure that, as a company, we’re up to date with industry changes and best practice. We work alongside many clients from different industries and we’re always looking for ways to improve how we operate and deliver our services to them.”
The feedback from staff has been positive, and people are implementing their new knowledge and skills into their jobs.
Customer Service Team Leader, Kurtis Kendall attended two workshops and said: “I’m always looking for ways to motivate and coach my team. Since completing the workshops, I’ve been applying the skills and information I’ve learned into my role, and I feel this has helped me to improve significantly.”
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